No Score

I just installed Google Goggles, entered all the information for an ad I'm running (copied and pasted for accuracy) because I think that's what I'm supposed to be doing (am I?) and I get an error message when I click "Get Score" that tells me there's probably a typo.  There isn't.   What am I doing wrong?

I get the same error message too!

Ken

This happens sometimes when you put in Non Standard text.  Instead of copy and pasting, you should try to type them in yourself.

If you still have a problem, email support and tell them exactly what went wrong!

Amish

I am having the same problem...I typed in everything as well as coppied and pasted...nothing works...I have sent info to support but have not gotten a response...Getting frustrated so any help would be appreciated.

Thanks

Stephanie

Hi,

Did you email support all your information?  We really had a huge launch and we got over 200 support tickets.

Be assured that support is working around the clock to help you all!

Yes...put in ticket and sent them the exact error message...so far no reply...I will keep waiting.

Thanks

Stephanie

Had the same problem my first try, then I realized that I needed to type out the destination url starting with http:// 

I hope this helps

~Mel

Same problem here...been working on it for 4 to 5 hours now.  The Get Score button was working earlier today giving me a Quality Score,
 and charting Details, but as far as my PDF Report was not responding. Now I can't even get the Score button to work.  Need to know what's up.  Newt

Please email support with exact problem details.

We are working hard to make sure everyone's bugs are worked out.

Thanks.